Shipping policy

Thank you for shopping with Manish Bhindi Jewels.

Due to the nature of our products, we follow a strict no-refund and no-return policy.

❌ NO RETURNS / NO REFUNDS

We do not accept returns or offer refunds once an order has been placed and processed.

This policy applies to all products, including customized and made-to-order items.

⏱️ ORDER CANCELLATION

  • Orders can be cancelled within 24 hours of placing the order.
  • After 12 hours, cancellation requests will not be accepted.
  • Once the order is shipped, it cannot be cancelled.

To request a cancellation within 24 hours, please contact us immediately at:
📧 zoeyheartencraft@gmail.com

💳 REFUNDS (If Applicable)

If a cancellation is approved within 24 hours:

  • Refunds (if any) will be processed to the original payment method
  • Processing time may take 5–10 business days, depending on your bank or payment provider

🚚 DAMAGED OR INCORRECT ITEMS

If you receive a damaged or incorrect item:

  • Contact us within 48 hours of delivery
  • Share clear photos/videos of the package and product

We will review the issue and assist accordingly.

📩 CONTACT

Email: zoeyheartencraft@gmail.com

📜 TERMS OF SERVICE

Last updated: December 31, 2025

Welcome to Manish Bhindi Jewels. By accessing or using our website, you agree to the following Terms of Service.

1. GENERAL CONDITIONS

  • You must be at least the age of majority in your jurisdiction to use this website.
  • You agree not to use our products or services for any illegal or unauthorized purpose.
  • Violation of these Terms may result in termination of access to our Services.

2. PRODUCTS & PRICING

  • All prices are listed in INR unless stated otherwise.
  • Prices and product availability are subject to change without notice.
  • We reserve the right to limit or cancel quantities purchased per order.

3. ORDERS & PAYMENTS

  • By placing an order, you agree that all information provided is accurate.
  • Payments are securely processed through third-party payment gateways.
  • We reserve the right to refuse or cancel any order at our discretion.

4. CANCELLATIONS & REFUNDS

  • Orders may be cancelled within 24 hours of placement.
  • No refunds or cancellations are allowed after 24 hours.
  • Please refer to our Return & Refund Policy for full details.

5. SHIPPING

  • Delivery timelines are estimates and may vary due to external factors.
  • We are not responsible for delays caused by courier partners or unforeseen circumstances.

6. INTELLECTUAL PROPERTY

  • All content on this website (images, logos, text, designs) is the property of Manish Bhindi Jewels.
  • Unauthorized use or reproduction is strictly prohibited.

7. LIMITATION OF LIABILITY

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. GOVERNING LAW

These Terms are governed by the laws of India.

9. CONTACT

📧zoeyheartencraft@gmail.com

🚚 SHIPPING POLICY

Last updated: December 31, 2025

Thank you for shopping with Manish Bhindi Jewels.

📦 ORDER PROCESSING

  • Orders are processed within 2–4 business days after confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.

🚛 SHIPPING TIME

  • Estimated delivery time: 5–10 business days within India
  • Delivery timelines may vary based on location and courier service

📍 SHIPPING LOCATIONS

We currently ship within India only.

💰 SHIPPING CHARGES

  • Shipping charges (if applicable) will be displayed at checkout.
  • Free shipping may be offered during promotions.

📦 TRACKING

Once your order is shipped:

  • You will receive a tracking number via email or SMS
  • You can track your shipment using the courier partner’s website

⚠️ DELAYS

We are not responsible for delays caused by:

  • Courier partners
  • Weather conditions
  • Government regulations
  • Natural disasters or unforeseen events

📩 CONTACT

For shipping-related queries:
📧 zoeyheartencraft@gmail.com